FAQ

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1-3 business days. Estimated delivery time is 7-15 business days depending on your location within the United States.

Do you offer free shipping?

Yes! We offer free shipping on all orders over $35 USD.

Can I track my order?

Yes. Once your order has shipped, you'll receive an email with a tracking number to follow your package in real time.

What is your return policy?

We accept returns within 30 days of receiving your product. Items must be unused and in their original packaging. Visit our returns page for more details.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, and Shop Pay.

Is it safe to shop on your store?

Absolutely. Your information is protected with SSL encryption. All payments are securely processed through Shopify Payments.

Can I cancel or modify my order?

You can cancel or modify your order within 24 hours of placing it by contacting us at support@gadgetstore.com.co

Which countries do you ship to?

We currently ship within the United States only.